Supporting the life cycle of household appliances during the operation stage

The last decade of the twentieth century was characterized by a rapid digitalization all areas activity from traditional research to automation production, trade, commerce, banking, and other activities. CALS technology has become largely popular in world, including Russia. Continuous Acquisition Lifecycle Support (CALS) stands for continuous information support supplies life cycle products, or product (IPS) comprises set processes performed identification needs specific products satisfaction such scrapping products. analysis household appliance service companies helped identify key causes equipment failure, one which is failure meet operating requirements. We also established that servicing appliances takes too much consumers’ time. They have understand what consumables they need, when where buy them, how carry out maintenance (themselves through an agent). This article presents instrument operation services required average consumers their everyday lives. tool made up database stores about useful different users as well maintenance, adjustment, actions rational said will be used vendors who keep clients Alternatively, retail chain may register its sold them offer registration services. third option creating cloud consumers, vendors, agencies.